FAQ

Returns Policy: Returns are accepted on all unworn items within 15 calendar days of purchase. To process your return, please contact us at wearfina@gmail.com. We can only accept returns for items purchased on wearfina.com

Cancel or Change an Order: Please contact us immediately at wearfina@gmail.com, depending on the status of your order, we may be able to assist you prior to shipping.

Lost Order: Please contact us immediately at wearfina@gmail.com

What is the jewelry made of?:

• Our launching collection, ibamboli is made of 925 sterling silver. 
• ibamboli jewelry is exclusively handcrafted and made in Italy. 
• The slight imperfections between the identical pieces are part of the artisanal craftmanship process and also what makes these pieces unique. 

How to care for sterling silver jewelry?:

• wear it often.
• keep it dry and avoid wearing it while showering, swimming/hot tub use, working out.
• avoid contact with lotion, perfume, and other products. 
• store in airtight bags or anti-tarnish pouches; store pieces separately to avoid scratches.  
• cleaning tip: use a soft jewelry cloth for routine cleaning; for a deeper cleaning, use a silver cleaner labeled safe for sterling silver.

Damage Piece: Please contact us at wearfina@gmail.com and send us pictures of the damage for further assistance.